PLEASE NOTE DURING THIS TIME OUR DELIVERY PROVIDER AUSTRALIA POST IS EXPERIENCING SOME DELAYS DUE TO THE UNPRECEDENTED AMOUNT OF ONLINE SHIPPING. AS A RESULT YOUR DELIVERY MAY BE DELAYED SLIGHTLY AND TRACKING INFO NOT UPDATED EVEN WHEN YOUR ORDER IS ON THE WAY.
The White Collection offers FREE standard shipping on all orders within Australia. In stock orders can be expected to arrive within 4-7 business days. Express orders can be expected to arrive 1-3 business days from ordering. Please know that these ETA dates are subject to the item being in stock. Please note we have a 1-2 day dispatch timeframe.
Short delays may be expected in peak times and sale periods; this includes Christmas, Easter and all Australian standard public holidays. We take responsibility for your item(s) from the time it leaves our warehouse until it is delivered to you, at which point responsibility for your item(s) is passed on to you. A signature is required upon delivery, if you’re not home when your purchase is delivered the courier will leave a card letting you know they attempted delivery. Please make sure you arrange to collect your parcel within 4-5 business days from the local post office. After that your item(s) will be returned to us and will have to be re-ordered. A refund for your purchase amount will be issued back into your account, less a $20.00 shipping fee for the return postage for the uncollected parcel.