PLEASE NOTE: AT TIMES AUSTRALIA POST CAN EXPERIENCE DELAYS AND AS A RESULT YOUR DELIVERY MAY BE DELAYED OR TRACKING INFOMATION NOT UPDATED EVEN WHEN YOUR ORDER IS ON THE WAY.
The White Collection ships domestic orders via Australia Post with FREE standard shipping on orders over $100. Express Post shipping costs will be calculated at checkout.
All shipping costs for returns and exchanges are the responsibility of the customer, unless an item is deemed faulty by our returns department.
We cannot be held responsible for delays experienced by Australia Post.
SHIPPING TIME FRAMES
STANDARD SHIPPING | 4-7 business days from dispatch*
EXPRESS SHIPPING | 1-3 business days from dispatch*
*In stock orders will be dispatched from Sydney within 1-2 full business days of your order being placed.
*Orders are not packed or collected on the weekend.
*Australia Post can experience delays at times which are out of our control. As a result, your delivery may be delayed. This includes Christmas, Easter and all Australian public holidays.
*A signature is required upom delivery. We take responsibility for your item(s) from the time it leaves our warehouse until it is delivered to you, at which point responsibility for your item(s) is passed on to the customer.
*If your parcel is redirectedf to your local post office please make sure to collect it within 4-5 business days. After that your item(s) will be returned to us and will need to be re-ordered. A refund for your purchase amount will be issued back into your account, less a $20.00 shipping fee for the return postage for the uncollected parcel.